QLED and The Frame TVs
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Is my Samsung 4k television defective or is there a setting to resolve my ongoing issues? When turning on the television (QN65QN85CDFXZA) the tv... View Post 
Samsung_Moderator
Hi there, I can certainly understand the concern here. It sounds like the TV is not recognizing the ... View Post |
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2022 55" Frame (USA) on 1520. Have used Spotify (free account) fine since I've had the TV to play playlists. Recently, it acts like it is... View Post |
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Can I control xfinity x1 cable box with RF using Samsung One remote? I just upgraded to the x1 box and as noted by many others, the IR control is... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! It is possible to set up your Samsung remote as a un... View Post |
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Hi My usage mode option is greyed out for my QN90B Qled tv. Is there any idea how to activate this? Thank you View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung Community. I regret to advise when an opt... View Post |
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Just had a bizarre experience with our QN85BD 75" TV that I thought I'd share in case it helps someone. We have four sources we use with... View Post
Samsung_Moderator
Hello! Thank you for this information, it should be most helpful to the community! View Post |
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When using my headphones or ear buds pro 2 , the sound crackles and pops when these are connected to my QN95 75" View Post
Samsung_Moderator
I understand. It sounds like the TV may need service at this point, as we've exhausted all the troub... View Post |
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Our about 3 month old Samsung the Frame 65" has been having problems with the solar remotes bluetooth, when we pair the remote it switches to... View Post
Samsung_Moderator
Hi there! If resetting the TV and remote did not help, and all the software is up to date, you may n... View Post |
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New QN95C standby light is not illuminating when tv turned off with remote. Any help appreciated. View Post
Samsung_Moderator
Hi there, That's interesting. It's possible the TV is being put into Art Mode instead of being turne... View Post |
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can I use 2 remotes on one QLED TV. It is a pain to pass one remote back and forth. View Post
Samsung_Moderator
Hi there, Thanks for asking! Any Samsung remote should be able to pair with your Samsung TV. The onl... View Post |
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Can anyone explain what is happening with my screen? This started happening months after purchasing this tv but now it’s getting bigger. I can’t... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely see the concern there. Have y... View Post |
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I have a couple of black clouds on screen. Have QN75Q70RAFXZA, just over 3 years old. Clouds are mainly visible during sports with moving... View Post 
Samsung_Moderator
I can definitely understand your feelings here, and I'm sorry for any confusion. It is likely the te... View Post |
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I use Bluetooth devices for sound playback. During the day it's a BT speakers set and in the evening BT headphones. Usually everything works... View Post
Samsung_Moderator
As this did not help the next step would be service, depending on your warranty you will have a coup... View Post |
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I bought Qn65q9 a while back and my IR sensor stop working correctly. It only works when I point the remote control directly to the certain spot. I... View Post
Samsung_Moderator
My apologies I just realized the link did not work this is the link:https://samsungparts.com/. You c... View Post |
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I have a Samsung QE50Q60TAUXXU TV that has 4 slim black lines running horizontally, originally there were only 2. I have contacted... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My Frame TV has never once displayed art mode. Never. It simply goes black and eventually the tv just turns on. I have tried accessing from the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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Hi, I have a new QLED Q80C tv. Sometimes I get Studder or hesitation on the picture. It happens in HD and Stanard. It's not all the time. I... View Post
Samsung_Moderator
Thank you I would recommend turning off the picture clarity. And by sources, I mean externally conne... View Post |
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hi, not sure if anyone has experienced the same problem, although I have seen a few posts earlier that seem to be similar and there doesn’t seem to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend attempting to purchase it directly through the ... View Post |
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