Original topic:

The frame ambient mode

(Topic created: 09-03-2024 05:36 PM)
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sean200486
Constellation
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QLED and The Frame TVs

I’m am trying to find ambient mode on my frame tv and on the smart things app. I was trying to add a custom background and it says to turn on ambient mode and I have no idea where it is. I wonder if I have an older version or not.  

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello @sean200486! Thank you for reaching out! To use ambient mode you should have a button on your remote for it, or you can use the ambient mode icon on the home screen. Please use the links below to help!

 

https://www.samsung.com/us/support/answer/ANS00082422/

https://www.samsung.com/us/support/answer/ANS00088842/

https://www.youtube.com/watch?v=GLEmyooGNPY

 

 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello @sean200486! Thank you for reaching out! To use ambient mode you should have a button on your remote for it, or you can use the ambient mode icon on the home screen. Please use the links below to help!

 

https://www.samsung.com/us/support/answer/ANS00082422/

https://www.samsung.com/us/support/answer/ANS00088842/

https://www.youtube.com/watch?v=GLEmyooGNPY