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Has anyone been able to successfully connect the older LCD Samsung washer/dryer models (WF457 and DV457) to the Samsung SmartThings app? I've... View Post 
Samsung_Moderator
Hi there, We appreciate you asking about this. I can certainly understand wanting to get your washer... View Post |
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I wanted to add my new Samsung Washer that I purchased this past April to my SmartThings app, but it is still not found in the Washer section. Does... View Post
Samsung_Moderator
We can't be sure why it's not showing up as we don't have access to those systems, however, you can ... View Post |
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Bought a new Samsung washer and separate dryer the washer linked into the app really easy but the dryer won’t -1 I scan the dryer barcode on the... View Post
Samsung_Moderator
It sounds like there might be something going on with the Smart Things app preventing the dryer to c... View Post |
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Unable to get my Washer to join my network due to Password issues View Post 
userz13SBQnc9C
Unable to get my Washer to join my network due to Password issues. one person on this issue has prov... View Post |
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Hello. Water is delivering but after 5 minutes there is an error on my washing machine. Please help   View Post 
Samsung_Moderator
Hello there, and thank you so much for reaching out to our Samsung Community. You're correct the err... View Post |
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I purchased a new wf45r6100aw washer/dryer set a few years ago and have tried everything under the sun to help it be more gentle on clothes. Every... View Post 
Samsung_Stephanie
Hello! We're so sorry to hear about this situation with your clothing, and definitely understand the... View Post |
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So many times the folks that set up the 'programming' on these things are NOT able to test every environment. However, I feel this is a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I know this can be frustrating with your washer not operating lik... View Post |
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I purchased a WF45B6300AP washer at the beginning of last year. Â It started shredding my clothing. Â Samsung replaced the washer but the new washer... View Post
Samsung_Moderator
Hello, jjames8135! We're so sorry to hear about this situation with your clothing, and definitely un... View Post |
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I am really shocked this happened and need to share. My new frontloader WFA5T6000AW A5 54 was doing great for its first month until this week. I... View Post 
Samsung_Moderator
Hello, AtlantaDogMom! We're so sorry to hear about this situation with your clothing, and definitely... View Post |
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Just received the smart 7.5 electric dryer with steam and trying to register the product. The system is asking for a serial number but the only tag... View Post
Samsung_Moderator
The model code and serial number are located on a label around the door frame of the dryer. (Open th... View Post |
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i just bought a new Samsung washer yesterday and nothing we do will balance it. Every time the spin cycle starts its jumping and banging all over... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung community, I definitely understand your c... View Post |
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Hi, I have these two models of washer and dryer and neither manual says how to disable the end of cycle chime. Any idea how to get these machines... View Post
Samsung_Moderator
Hi there Alex! Welcome to the community! I did some research into these models and unfortunately, th... View Post |
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where are the sensor located on a Samsung dryer model #DV330AGW/XAA View Post
Samsung_Moderator
Hello there and Welcome to our Samsung Community. The moisture sensors are generally two curved meta... View Post |
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Hello, the dryer lights are flashing through the cycle and even the time goes down to zero but the dryer itself is not turning on. View Post 
Members_2NgiqQt
Mine is the same way right now. I've been too busy to do it but I went to YouTube and i think the pr... View Post |
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Just got a new washer and dryer. The dryer is DVE47CG3500V so says it is brushed black. Was delivered with scratches on top. How do you fix... View Post |
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Washer shakes, shudders, and clangs, even at spin cycle 2. During spin, I usually have to stand there & pause it to let the clothes flop down... View Post
Samsung_Moderator
Hey there! I certainly understand how frustrating that is and am happy to assist you! Typically, whe... View Post |
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Hello, I have a Dishwasher Model DW80R2031US. The Normal Light continues to blink. The Dishwasher drains the water from inside. Yet, the light... View Post
Samsung_Moderator
Hello! Welcome to the Community. I am so sorry to hear about the normal light blinking on the dishwa... View Post |
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Hello everyone! I got my Samsung dryer 8 month ago and now suddenly the heat is not working anymore. I want to mention that I don’t received any... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team. I am happy the dryer has found a... View Post |
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I was doing a load of laundry and the washer made a load bang and smoke came out.  View Post
Samsung_Moderator
Hello there! We're so sorry to hear about this situation with your washer, and definitely understand... View Post |
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Hello, lately my airdresser doesn't dry properly. Everytime I finished with a cycle, everything is still wet, the walls, the door, the clothes... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the ... View Post |
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Uploaded the sound here. 6 months old washer. Very loud. Rebalanced multiple times. https://www.youtube.com/watch?v=mpqkeWH8VYk View Post
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team. I definitely understand you conc... View Post |
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We started the descaling process and about 30min into the descaling we see "Error 4C3 please contact technician center". Is there... View Post
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the ... View Post |
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Hi Samsung, I need your help to review if my washing machine working correctly when operating, it sounds like a helicopter on every spinning. One... View Post 
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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 Hi Community, I need assistance as the support received via the Smartthings app keeps closing the cases stating they are not the right team... View Post
Samsung_Moderator
Hello there, I definitely understand your concern with the Auto Cycle feature issues and would like ... View Post |
