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Either my washer or dryer has started ruining all clothing. Thousands of dollars worth of clothing have been ruined by pulled threads. I have... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend making sure there is nothing catching your clot... View Post |
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Hello, Yesterday my wife heard "something fall" in the laundry room. She checked it out and said everything was normal but smelt... View Post 
JJJJJJJJJJJJJJJJJJJJ
In my personal experience, it cost almost as much to replace the motherboard as it does to buy a new... View Post |
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I need help on how to use "self clean" on Model WA50R5400AV, Samsung 5.0CuFt Top Load Washer with Super Speed. I mean, should this option... View Post 
userG4Lsu529wc
My washer makes a grinding noise during the spin cycle. What could be the problem, and what new part... View Post |
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How do you get the drum light to stay on while the door is open? It turns off after a minute or so. Thank you View Post
Samsung_Moderator
Hello there, and thank you so much for reaching out to the Community regarding the dryer's drum ligh... View Post |
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I accidentally started a regular cycle when it should have been a delicate cycle. I've tried holding the start/pause button down several times.... View Post 
userUYq3JZTCDl
I figured this out after posting. You hold the power button down for a few seconds. I was pressing t... View Post |
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Either my washer or dryer is catching threads on my clothing and ruining it. I’ve felt all over and can’t feel anything sharp that is catching my... View Post 
Members_ZvOuhAk
Please post resolution if it is resolved. I am having the same problem and I'm at my wit's end. View Post |
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Samsung 4.0 Cu. Ft. Top Load Washer With ActiveWave™ Agitator And Soft- SKU/Model #: WA40A3005AW Will not start.worked fine just before. Powers... View Post
Samsung_Moderator
It sounds like the child lock may be engaged. You can use the following link to find out how to enga... View Post |
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Got new 5.3 ultra bespoke washer n dryer how do I get to work on my smarthings app?? Keeps saying won't work on my wifi smart things app... View Post 
Gossipfunda
If you're having trouble connecting your 5.3 Ultra Bespoke washer and dryer to your SmartThings app ... View Post |
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We have a WA54R7200A/WA50R5200A Washer that hasn't really worked from about 6 months on. In the manual, it tells me to download the SmartCare... View Post
Samsung_Moderator
Hello there, thank you for reaching out regarding the washer and the application concern. It will be... View Post |
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Has anyone been able to successfully connect the older LCD Samsung washer/dryer models (WF457 and DV457) to the Samsung SmartThings app? I've... View Post
Samsung_Moderator
Hi there, We appreciate you asking about this. I can certainly understand wanting to get your washer... View Post |
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I wanted to add my new Samsung Washer that I purchased this past April to my SmartThings app, but it is still not found in the Washer section. Does... View Post
Samsung_Moderator
We can't be sure why it's not showing up as we don't have access to those systems, however, you can ... View Post |
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Bought a new Samsung washer and separate dryer the washer linked into the app really easy but the dryer won’t -1 I scan the dryer barcode on the... View Post
Samsung_Moderator
It sounds like there might be something going on with the Smart Things app preventing the dryer to c... View Post |
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Unable to get my Washer to join my network due to Password issues View Post 
userz13SBQnc9C
Unable to get my Washer to join my network due to Password issues. one person on this issue has prov... View Post |
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Hello. Water is delivering but after 5 minutes there is an error on my washing machine. Please help View Post 
Samsung_Moderator
Hello there, and thank you so much for reaching out to our Samsung Community. You're correct the err... View Post |
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I purchased a new wf45r6100aw washer/dryer set a few years ago and have tried everything under the sun to help it be more gentle on clothes. Every... View Post 
Samsung_Stephanie
Hello! We're so sorry to hear about this situation with your clothing, and definitely understand the... View Post |
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So many times the folks that set up the 'programming' on these things are NOT able to test every environment. However, I feel this is a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I know this can be frustrating with your washer not operating lik... View Post |
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I purchased a WF45B6300AP washer at the beginning of last year. It started shredding my clothing. Samsung replaced the washer but the new washer... View Post
Samsung_Moderator
Hello, jjames8135! We're so sorry to hear about this situation with your clothing, and definitely un... View Post |
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I am really shocked this happened and need to share. My new frontloader WFA5T6000AW A5 54 was doing great for its first month until this week. I... View Post 
Samsung_Moderator
Hello, AtlantaDogMom! We're so sorry to hear about this situation with your clothing, and definitely... View Post |
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Just received the smart 7.5 electric dryer with steam and trying to register the product. The system is asking for a serial number but the only tag... View Post
Samsung_Moderator
The model code and serial number are located on a label around the door frame of the dryer. (Open th... View Post |
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i just bought a new Samsung washer yesterday and nothing we do will balance it. Every time the spin cycle starts its jumping and banging all over... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to our Samsung community, I definitely understand your c... View Post |
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Hi, I have these two models of washer and dryer and neither manual says how to disable the end of cycle chime. Any idea how to get these machines... View Post
Samsung_Moderator
Hi there Alex! Welcome to the community! I did some research into these models and unfortunately, th... View Post |
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where are the sensor located on a Samsung dryer model #DV330AGW/XAA View Post
Samsung_Moderator
Hello there and Welcome to our Samsung Community. The moisture sensors are generally two curved meta... View Post |
