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Original topic:

Dryer is powering on, but nothing else is happening.

(Topic created: 01-03-2024 01:55 PM)
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walker1005
Constellation
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Washers and Dryers

Hello, the dryer lights are flashing through the cycle and even the time goes down to zero but the dryer itself is not turning on. 

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello, There.  I would recommend trying the following troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001987/  As well as you can check out this link: https://www.samsung.com/us/support/troubleshooting/TSG01207446/ 

 

If neither resolves the symptoms please reach out to a moderator directly or contact one of our support channels as more than likely the unit may require service. 

 

Facebook: http://www.facebook.com/samsungsupport

X / Twitter: http://www.twitter.com/samsungsupport 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

Phone Support: 1-800-726-7864

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3 Replies
JBarker
Asteroid
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Washers and Dryers
What model of dryer is it?
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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello, There.  I would recommend trying the following troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001987/  As well as you can check out this link: https://www.samsung.com/us/support/troubleshooting/TSG01207446/ 

 

If neither resolves the symptoms please reach out to a moderator directly or contact one of our support channels as more than likely the unit may require service. 

 

Facebook: http://www.facebook.com/samsungsupport

X / Twitter: http://www.twitter.com/samsungsupport 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

Phone Support: 1-800-726-7864

Members_2NgiqQt
Constellation
Options
Washers and Dryers

Mine is the same way right now. I've been too busy to do it but I went to YouTube and i think the problem is my drum belt probably snapped or at least is frayed enough to result in current status.

I went to ifixit.com (I think)  when my Samsung washing machine took a **bleep**, diagnosed the issue, ordered the part and with YouTube, fixed it myself!

Good luck! 

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