JUMP TO SOLUTION Solved

Original topic:

Dryer is powering on, but nothing else is happening.

(Topic created: 01-03-2024 01:55 PM)
797 Views
walker1005
Astronaut
Options
Washers and Dryers

Hello, the dryer lights are flashing through the cycle and even the time goes down to zero but the dryer itself is not turning on. 

0 Likes

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello, There.  I would recommend trying the following troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001987/  As well as you can check out this link: https://www.samsung.com/us/support/troubleshooting/TSG01207446/ 

 

If neither resolves the symptoms please reach out to a moderator directly or contact one of our support channels as more than likely the unit may require service. 

 

Facebook: http://www.facebook.com/samsungsupport

X / Twitter: http://www.twitter.com/samsungsupport 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

Phone Support: 1-800-726-7864

View solution in context

3 Replies
JBarker
Constellation
Options
Washers and Dryers
What model of dryer is it?
0 Likes
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello, There.  I would recommend trying the following troubleshooting steps: https://www.samsung.com/us/support/troubleshooting/TSG01001987/  As well as you can check out this link: https://www.samsung.com/us/support/troubleshooting/TSG01207446/ 

 

If neither resolves the symptoms please reach out to a moderator directly or contact one of our support channels as more than likely the unit may require service. 

 

Facebook: http://www.facebook.com/samsungsupport

X / Twitter: http://www.twitter.com/samsungsupport 

Live Chat: https://www.samsung.com/us/support/?chat=auto

 

Phone Support: 1-800-726-7864

Members_2NgiqQt
Constellation
Options
Washers and Dryers

Mine is the same way right now. I've been too busy to do it but I went to YouTube and i think the problem is my drum belt probably snapped or at least is frayed enough to result in current status.

I went to ifixit.com (I think)  when my Samsung washing machine took a **bleep**, diagnosed the issue, ordered the part and with YouTube, fixed it myself!

Good luck! 

0 Likes