Original topic:

+Black line running half way across screen**NOT Vertical Banding lines**

(Topic created: Wednesday)
AaronMa305
Cosmic Ray
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4K, 8K and Other TVs
I just got this Samsung TV exactly 1 year ago. It is out of reach, has never been touched, and always up keep with updates etc.. out of nowhere this thin black horizontal line near the top of the TV showed up and is more noticeable on the left and gets better going to the right. It is NOT VERTICAL BANDING LINES, this is a singular, hair thin, HORIZONTAL line thay doesn't go across the full screen. Just want to be clear as a moderator deleted this post without providing help and jusr referenced a post that as ZERO to do with my issuelike that was gelp of ome kind. I wish i could post the screen shot. And how he deleted the PM . If any Moderator Managers can help please it would be great as thos is getting very old. 🙏🏼
 
2 Replies
AaronMa305
Cosmic Ray
Options
4K, 8K and Other TVs
TV is UN50TU7000 model fyi
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AaronMa305
Cosmic Ray
Options
4K, 8K and Other TVs
Thank you, and you're absolutely 100% right. So I opened a ticket with actual Samsung customer retention and escalated it as high as i could. I've had Mods literally delete this post with 0 explanation and it gets sp much deeper over a problem a mom and pop shop said on FaceTime when I showed them a $45 to $80 job. Customer service is atrocious. It's just disappointing. Do better Samsung