Original topic:

Dark vertical shadow

(Topic created: 05-04-2022 08:11 AM)
Members_9WPgo3T
Astronaut
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4K, 8K and Other TVs

My TV is only 2 years old and have a vertical shadow. Any ideas? 

16516769410695677579177897178563.jpg

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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4K, 8K and Other TVs

Hello! I understand how this can be frustrating with your TV having these vertical shadows, if this is occurring on all sources and during the picture test this will require service, 

 

Since it is out of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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3 Replies
multiqn
Astronaut
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4K, 8K and Other TVs
Yikes... Idk though
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Options
4K, 8K and Other TVs
Caused by extreme heat from a led sensor
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
4K, 8K and Other TVs

Hello! I understand how this can be frustrating with your TV having these vertical shadows, if this is occurring on all sources and during the picture test this will require service, 

 

Since it is out of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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