After the One UI 6.1 update my Galaxy A03s started to power off randomly or restart randomly on its own. Went on for almost a week and then wouldn't power on. I've been arguing with my phone carrier [Verizon] on getting a replacement/upgrade, as well as been arguing with Samsung Support over the issue.
I was sent to a repair center by customer support, but apparently they didn't have any clue about the referral order. As I don't have spare funds right now [between jobs with piling bills] I couldn't afford the $40 the repair center wanted to initiate a diagnostic. Phone was unresponsive, so a factory reset was not able to be done [factory resets are free].
My phone is a year past warranty but in my opinion, since it's a software update pushed by Samsung that damaged my phone, Samsung should hold itself accountable and either offer to cover repair costs or replacement costs.
And also samsung isn't going to do any of that, They just going to tell u to send in your phone do they can fix it and you'll be without a phone for a month or so
