A14 will not connect to 5G

[A7deuce]

My a14 5g will not connect to 5g. My husband has the exact same phone and his stays connected all the time. Is there something I need to reconfigure in the settings? My phone was activated 3 days before 5G was available.  My husband's phone was activated a couple weeks later.

[Charkatak · Accepted solution]

Contact your mobile carrier and see if they can help. Also you could try to go to settings then connections and then mobile networks. There should be a 5G toggle. Compare your settings with your husband's phone. I have Galaxy S23, not exactly sure if settings on your phone are the same, but worth a try.