A7deuce
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ā09-22-2024 09:23 PM in
A Series & Other MobileMy a14 5g will not connect to 5g. My husband has the exact same phone and his stays connected all the time. Is there something I need to reconfigure in the settings? My phone was activated 3 days before 5G was available. My husband's phone was activated a couple weeks later.
Heather Welcome
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Charkatak
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ā09-22-2024 11:01 PM in
A Series & Other Mobile
Contact your mobile carrier and see if they can help. Also you could try to go to settings then connections and then mobile networks. There should be a 5G toggle. Compare your settings with your husband's phone. I have Galaxy S23, not exactly sure if settings on your phone are the same, but worth a try.
![](https://i.imgur.com/zOYresa.jpg)
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Charkatak
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ā09-22-2024 11:01 PM in
A Series & Other Mobile
Contact your mobile carrier and see if they can help. Also you could try to go to settings then connections and then mobile networks. There should be a 5G toggle. Compare your settings with your husband's phone. I have Galaxy S23, not exactly sure if settings on your phone are the same, but worth a try.
![](https://i.imgur.com/zOYresa.jpg)
RAUF1
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yesterday in
A Series & Other MobileMy phone sumsung A14 5G
But not saported
5G network
![](/skins/images/580F7CF8EA7315A514AE52D55310C7E0/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/580F7CF8EA7315A514AE52D55310C7E0/responsive_peak/images/icon_anonymous_message.png)