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Samsung A42 auto sleep mode starts minutes late

(Topic created: Tuesday)
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useryVvlgLneoe
Cosmic Ray
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A Series & Other Mobile

Auto sleep mode starts minutes late

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello useryVvlgLneoe, 

 

Thank you so much for posting. Welcome to the Samsung Community. We understand that Auto Sleep Mode starts minutes late. Please, check your settings. A snooze time may be interrupting the start time. To edit or remove a snooze time follow these steps: 
Go to Settings>Select Modes and Routines> Sleep >Tap Turn on Automatically> Select sleep schedule >Tap Snooze time toggle off. 
Sometimes a condition set can cause an issue. To edit your conditions follow these steps: 
Go to Settings>Select Modes and Routines> Sleep >Tap Turn on Automatically> Select condition>remove condition.
Next, reset settings can reset all settings for downloaded apps to do this go to Settings> General management> reset> tap reset all settings> reset settings> tap reset to confirm> your unit will restart. 

Then, attempt to perform a factory data reset to erase all apps and data. Before you perform this make sure to save any information you need and back up your personal data, so you don't lose it. Once you have backed up your data go to Settings> General management> Reset> Factory Data reset> review> tap Reset> Delete all> enter your Samsung account> your device will reset from initial setup screen 

If the auto sleep mode continues to start late, please submit an error report. 
When this bug reappears please submit an error report to provide feedback directly to the Samsung developer team. 
https://www.samsung.com/latin_en/support/mobile-devices/how-to-report-error-using-samsung-members-ap...

 

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello useryVvlgLneoe, 

 

Thank you so much for posting. Welcome to the Samsung Community. We understand that Auto Sleep Mode starts minutes late. Please, check your settings. A snooze time may be interrupting the start time. To edit or remove a snooze time follow these steps: 
Go to Settings>Select Modes and Routines> Sleep >Tap Turn on Automatically> Select sleep schedule >Tap Snooze time toggle off. 
Sometimes a condition set can cause an issue. To edit your conditions follow these steps: 
Go to Settings>Select Modes and Routines> Sleep >Tap Turn on Automatically> Select condition>remove condition.
Next, reset settings can reset all settings for downloaded apps to do this go to Settings> General management> reset> tap reset all settings> reset settings> tap reset to confirm> your unit will restart. 

Then, attempt to perform a factory data reset to erase all apps and data. Before you perform this make sure to save any information you need and back up your personal data, so you don't lose it. Once you have backed up your data go to Settings> General management> Reset> Factory Data reset> review> tap Reset> Delete all> enter your Samsung account> your device will reset from initial setup screen 

If the auto sleep mode continues to start late, please submit an error report. 
When this bug reappears please submit an error report to provide feedback directly to the Samsung developer team. 
https://www.samsung.com/latin_en/support/mobile-devices/how-to-report-error-using-samsung-members-ap...

 

useryVvlgLneoe
Cosmic Ray
Options
A Series & Other Mobile
Select sleep schedule >Tap Snooze time toggle off.....Are not choices
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