Action Director Stitch works for youtube but shows as flat in FB

[AjayShankar]

I stitch video in Action Director Gear 360 for video taken in Gear 360.  When stitching straight from camera it uploads in 360 in Facebook. But when I stitch the same file in Action director, it uploads as flat file. However uploading to youtube shows 360. 

[SamsungAaron]

Hmm.. it's seems like uploading in Action Director might be causing the trouble @AjayShankar. I'd be interested in seeing if some of our other Community users have any insight.

[AjayShankar]

Thanks @SamsungAaron. I actually tried both ways. Uploading from action director. And also saving it and then uploading to FB. Its uncanny because the same saved vid views in 360 in youtube and google photos. 

[SamsungAaron · Accepted solution]

One more thing to note, @AjayShankar, the recommended video upload specs for Facebook here:

• They support file sizes up to 1.75GB. Videos must be less than 30 minutes.
• File type: MP4 Container
• Video Codec: H.264 Video
• Resolution: Max 4K input (4096x2048)
• Dimensions: 2:1 Display Aspect Ratio
• Frame Rate: Up to 60 FPS
• Pixel Format: yuv420p
• Depth: Monoscopic
• Projection Format: Equirectangular
• Audio: MP3 or AAC audio, at 128 kbps for optimal results
• Spatial Audio: Check out our recommendations below for getting started with spatial audio on Facebook

Please note, make sure that your video and audio tracks are the same duration in order to avoid encoding errors caused by mismatched timecode.

[SamsungAaron]

Hey, @AjayShankar. Thank you for posting to the thread! Please return here to the community if you need anything else, and we're always happy to help!

[looper33]

I can confirm an issue with flat videos to FB in the latest ActionDirector Gear 360 software. I'm using the correct settings, but there's some sort of issue with both 2.0.1619.0 and 2.0.2112.0. I have tried uploading directly from the SW, or uploading the stitched file, or uploading produced file, none work. Always flat.

Youtube videos work fine.

[SamsungAaron]

Hey, @looper33. Thank you for your feedback. That's interesting. Has anyone else been having trouble with this?

[userpCMAC8z0wR]

I have same issue. My videos with gear360 2016 still recognized by facebook, but my videos with 2017 gear 360 only recognized by youtube, dont work in facebook.

Thanks for any help.

[userzvYB51pXuw]

Same here.  Unless I stitch, then upload to Youtube, and post the Youtube link, it won't work as 360 on FB.  A direct  upload of a stitched file to FB displays as side by side hemispheres.

[user46EZC5VpT6]

I have same issue...

Uploaded to Youtube using Director : https://www.youtube.com/watch?v=TCM9vbP2mnA

Uploaded to Facebook using Director: https://www.facebook.com/therickadventure/videos/10213650358831606/