Bixby not found on A14

[McJuccaH]

Hi!

My daughter just bought A14, and one thing she was looking forward on her new phone was Bixby. It's said on Samsung.com, that A-series has Bixby, but can't find it on her phone. Asked it from the store it was bought, and they were sure that the phone should have Bixby on it.

I can't find any info on this anywhere. Can anyone tell that can Bixby be activated on this phone, and if not, why it's said on Samsung.com that A-series has it.

Thanks in advance.

[LongHiker · Accepted solution]

@McJuccaH Sorry but Bixby is not available on the A14. Some Bixby features are available on some A series phones. See the article https://www.samsung.com/us/support/answer/ANS00083582/