Can't send or receive calls

[MrStrange]

So I have a galaxy A51 and I got it unlocked to use on metropcs. For some reason it can do LTE just fine and send and receive calls. Microphone works for discord etc; however it auto drops any incoming and outgoing calls. No idea why and the person at metro was stumped and tried a ton of things. I feel like this is a weird one and don't know what to do. The original provider was trackf0ne. Anyone had this bug as of late?

[Andrejklol]

Did you put in the Sim card? If you did you may want to talk to your last service provider.

[MrStrange]

Did, talked with them to unlock the phone. Then talked with current provider and they were clueless

[Andrejklol]

If I find anything out I will tell you.

[Smew · Accepted solution]

Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/  If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps.

[MrStrange]

Network had no idea why it was doing it so I thought someone else may know why

[Whitelightening]

I just switched service providers and I had the same problem. And what happened is AT&T and Google Fi were both locking each other out. And until I got Completely away from AT&T. I couldn't make or receive calls. Then I was able to rewrite my Mobile Data widgets and reset my VPN. And security codes. It works great now. But for about 2 weeks I wasn't A Happy camper. Now my stuff is fast.

[Whitelightening]

Yeah I just got mine unlocked as well.

[MrStrange]

Hmmm... maybe it's the trackfone stuff left over doing it. How did you get rid of your old stuff