Cannot answer incoming calls

[Baran]

I just got a Galaxy A13 5G and can make and receive phone calls but can't answer incoming calls. Help. Thanks. 

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[user365170tdJ15]

Try another Phone app to compare, like Google Phone

[Baran]

OK, thanks I'll try that.

[user365170tdJ15]

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Yea, you can switch back n forth between the two apps ... it's not like you're locked into just one ... and if it works, you'll get calls 🙂

[Baran]

Hi, I can get calls with both apps, still can't answer them.

[user751201tmO21]

Strange. Might need to contact your carrier.


Curious ... did it ever work ?

If yes, did anything change from when it worked till now?

[Baran]

No, new phone. Thanks, I'll contact carrier.

[user365170tdJ15 · Accepted solution]

Okay , try this ...


Reboot to the Maintenance (Recovery) screen

Select Clear Cache Partition

Next, select the Repair Apps option

... the phone will automagically reboot back ... give it 2-3 minutes to finish

try again

[Baran]

Rebooting worked. Thanks!

[user365170tdJ15]

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holy c--p ... it worked ?!?! that's awesome 👍