Original topic:

External data backup A53 5G

(Topic created: 08-25-2024 01:21 PM)
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oldvet68
Constellation
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A Series & Other Mobile

I am trying to back up.all of my phone data to an external USB drive. However, it only wants to see an internal SD card. Any ideas?

 I have an A53 5G.
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5 Replies
BruZZi
Red Giant
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A Series & Other Mobile

Did you try / Are you using Smart Switch for the backup ? !?

 

Here's how to do it with

Smart Switch:

• Connect the USB drive

   on your phone 

• Open Smart Switch 

• Press the SD Icon:

Screenshot_20240825_175808_Smart Switch.jpg

• The USB Drive should be listed:

Screenshot_20240825_175814_Smart Switch.jpg

oldvet68
Constellation
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A Series & Other Mobile
The USB drive I have is compatible with the USB port on the phone.
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oldvet68
Constellation
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A Series & Other Mobile
I tried smart switch. Do I have to remove the SD card before it will recognize the USB drive?
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oldvet68
Constellation
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A Series & Other Mobile
But it doesn't. Hence my frustration.
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realaud
Honored Contributor
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A Series & Other Mobile

do you have the proper adapter for the USB drive?  You need an OTG USB-A to USB-C adapter, a USB drive made specifically to utilize the USB-C port on the phone.

https://a.co/d/jcAFjvj or https://a.co/d/jcAFjvj and you need to utilize smart switch.

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