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Original topic:

External wireless mic not working

(Topic created: 04-17-2023 01:22 PM)
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jet101
Constellation
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A Series & Other Mobile
I have a galaxy a51 and a galaxy a50 and I can't get sound from my wireless mic, when I plug in the receiver it pops up "charging device attached" this mic is specifically for galaxy Samsung phones. This the second brand I have tried. When plugging in the receiver, I get a flashing green light, not a solid green lighrlight. Does anyone out there have a fix or setting change that will work? I have also tried other video apps and no difference, thanks

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello jet101, welcome to the Community, and thank you for reaching out. In regards to third-party devices, there is no guarantee of compatibility, regardless of what they state to be the case. It would be best to reach out to the manufacturer of the microphone(s) for further assistance. 

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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello jet101, welcome to the Community, and thank you for reaching out. In regards to third-party devices, there is no guarantee of compatibility, regardless of what they state to be the case. It would be best to reach out to the manufacturer of the microphone(s) for further assistance.