JUMP TO SOLUTION Solved

Original topic:

Galaxy A13 5G service being throttled by my carrier after monthly cycle started over?

(Topic created: 10-21-2024 12:31 AM)
384 Views
Options
A Series & Other Mobile

After refilling my service this month my 5G service has been available I was curious about the 5G service being throttled by my carrier Straight Talk this never happened last month so I know this is normal but I would like to know if my phone's 5G service is throttling I know that the 4G is a backup but why is my 5G service on constantly this month this is on my Galaxy A13 5G 

2 Replies
ChaosSaber
Honored Contributor
Options
A Series & Other Mobile
Normally they don't throttle until you reach a certain GB
0 Likes
Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

That’s something you would need to reach out to your carrier to ask since it’s a service related question.



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.