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Original topic:

Galaxy A52 5G Camera flash adds blue tint to my photos

(Topic created: 11-19-2024 01:16 PM)
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Skye2024
Asteroid
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A Series & Other Mobile

Hi, A52 5g takes flash photos with a blue cast over the photos. Should I uninstall Camera and Reload it? 

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ā€ƒ

6 Replies
meself
Honored Contributor
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A Series & Other Mobile
Never seen that before maybe run the diagnostic test looking for solutions I only saw lighting mentioned so maybe plat around with camera settings
realaud
Honored Contributor
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A Series & Other Mobile
Have you tried using pro mode and adjusting the white balance? Does it preview with the blue cast or only when using flash? Maybe you are using flash when it's not necessary? Do you have filters on?
Skye2024
Asteroid
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A Series & Other Mobile

It does the same thing in Pro! Also, yes the preview flashes bluish.

More later...

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Solution
Skye2024
Asteroid
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A Series & Other Mobile

Your suggestions led me to an answer! I still don't know exactly what was wrong.

Last ditch effort -- I opened the phone Settings, went to Apps, Camera, Storage and "cleared the cache." The blue is gone!

Tysm!

realaud
Honored Contributor
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A Series & Other Mobile
Sometimes I feel like a broken record recommending clearing the cache. It is actually the next to the last thing to do after "I've tried everything". The last thing would be factory reset.
Skye2024
Asteroid
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A Series & Other Mobile

Funny! Don't forget 'Clear data' if 'Clear cache' doesn't solve the problem. Also, not for the Camera, but for other apps, Update, Uninstall, and Install from the Galaxy Store (or other) is often part of the solution!

I frequently have to recommend the time-honored 'Power down' or 'turn it completely off' for 30 seconds before turning it back on -- where 'Restart' does not do the same thing.

The explanation I've been told for devices like radios, computers, and smart home devices, turning them completely off for 30 seconds allows for the capacitors to discharge their stored energy, giving the components a fresh start.

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