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ā06-25-2024 07:20 PM (Last edited ā06-26-2024 06:16 AM by SamsungRei ) in
A Series & Other MobileI have a galaxy a 15 and it's really struggling it's laggy anyone else having this issue and suggestions to speed it up thanks
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ā06-25-2024 09:02 PM in
A Series & Other MobileYou can also go settings> device care to do further cleaning.
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ā06-26-2024 06:15 AM in
A Series & Other MobileHello, Thank you for being part of the Community. We understand your frustrations with your device becoming laggy.
Navigate to and Open Settings
Swipe to Software Update/System Update
Tap Check for Software Update to ensure that your device is up-to-date
Download new update if one is available
Certain downloaded apps can make your phone or tablet freeze, crash, or lag. Some apps can even affect camera functionality, cause audio issues, and affect network connectivity. Safe Mode disables all downloaded apps and loads only the original software that came with your phone or tablet, allowing you to determine if the issue is caused by an app or with the phone. https://www.samsung.com/us/support/answer/ANS00062983/
If the device is working normally in Safe Mode then a 3rd party app is causing your device to misbehave.
If your device is still having issues we recommend completing a factory reset
Please be sure to back up your device before performing the reset:
https://www.samsung.com/us/support/answer/ANS00062029/
If the troubleshooting steps did not resolve your issues we recommend having your device evaluated by a Samsung technician: