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Original topic:

Group messages, one group will send and another will not

(Topic created: 09-11-2021 11:49 AM)
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bob46
Constellation
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A Series & Other Mobile

I am trying to send group messages. One group goes fine. The second group of 27 recipients won't go through. It says something like balance low.

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SamsungRei
Community Manager
Community Manager
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A Series & Other Mobile

I understand how frustrating this may be. I recommend reaching out to your service provider for assistance with messaging. Some providers limit how many recipients can be in a group message. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
A Series & Other Mobile

I understand how frustrating this may be. I recommend reaching out to your service provider for assistance with messaging. Some providers limit how many recipients can be in a group message. 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.