Hacked iPhone carried over into Samsung phone

[Rogue0]

Okay guys, I'm at my wits end. So I recently came hone to Samsung after my 15pro max was hacked. The last time I had a samsung was the s22 for a BRIEF time, so brief I dint count it.but the one before that was a note 2..... needless to say ti.es have changed. And the same vile creatures have hacked my Samsung, only this time they can't lock me out completely like with my iPhone. I am so tired of this nusciance, from what I put together it has something to do with device control, the use of secondary login apps on my device and multi view. Any help will be greatly appreciated!!!!!

[realaud]

Did you use the same SIM chip from the iPhone? Maybe it was your SIM that was infected.  If no one else had access to your phone, I don't see how they could have device control and/or add software you didn't add to a completely clean phone.

[Rogue0]

Okay so i know who it is thats in my phone i just dont know how they keep getting in. the iphone had a e-sim and the person that did it jail broke the phone when I left it sitting down. The new phone has a physical Sim and new service, I think it was because I clicked a link or qr code a while ago because that's when things started back getting weird.

[LongHiker]

@Rogue0 It sounds like you have one, or more, accounts that could have been compromised. Switching devices and logging into those accounts on a new device just allowed access to the new device. 

The phones are pretty secure today. The weakness is typically the user and their actions. Allowing someone else physical access to your unlocked devices, visiting malicious websites, installing malicious apps, clicking on suspicious email or text links. 

Actions you can take are to:

• Factory reset your device
• Before accessing any accounts on that device, either create new account or ensure that those accounts are not compromised
• Put a password on your phone
• Don't allow anyone to access your unlocked phone
• If you have to install some 3rd party app, do your work and ensure that it is highly rated and secure.
• Don't click on random links in email, text, web site, etc.
• Don't respond to random text messages from people you don't know
• Don't visit suspicious sites
• Don't trust popups which claim that your device has a virus. These are 99.99% spamware designed to make you click a link and separate you from your money or compromise your device. 

[Rogue0]

I completely agree I just know that unlike they did with my iphone they can NOT completely lock me out of my samsung, only make inconveniences such as log me out of my accounts and see where I am. Do you think it is possible to safely change my account passwords and say on a computer then log them into my phone? And since they have access to my samsung account do I need to make a new one ?

[realaud]

You should change your passwords on an uncompromised device, so doing it on a computer would be fine. I would also change your username.  I would also not log into those accounts prior to completely wiping your phone and starting clean, with no restoring of a backup.  It's an inconvenience to do it this way, but hopefully you will only have to do it once. Make sure when you change those accounts, you enable 2 factor authentication or a passkey (if they have one).  It is especially important to change your banking login info.  You can also download your info from your Samsung & Google accounts and create new accounts, if you choose. Since you do not know which accounts were compromised, it's best to change as many of the important or sensitive ones that you can.  Once you log back into your newly updated Samsung & Google accounts, make sure location sharing is turned off.

I would think @LongHiker is right, and it was one of your accounts that was compromised, unless you also let your suspect have access to your new phone.

[Rogue0]

I'm no slouch when it comes to tech but I'm completely out classed in this situation BUT NOTnot ready to throw in the towel on every account I have owned over the last 15 years

[Rogue0]

Things like what's in my screenshots throw me for a loop. 1. I downloaded that app from the play store my self them all the sudden I go look a few days later to see if ot needed a update because reduced speed and it days this. 2-3. Since this is a new phone e i was wondering g how all that storage is already used and why when I click the folders in the file they come up empty? 4. What does the "com.sec.amdroid...." mean? I've seen it when I use a few of my apps and go to check my activity....

[LongHiker]

@Rogue0 Why do you think that all the storage is used? A pop up by chance?

Personally I would get rid of that app. Seems risky at best. 

[Rogue0]

My apologies for not clarifying better. So I downloaded a few apps on to my new device , about 15 of them form the play store. Then when they all started acting buggy I looked back to see if they need updates and EVER APP on my phone Saud that same thing. Even ones that were already installed when I bought the phone from target. Like they had been replaced. I know it sounds absolutely crazy but it's true