I understand how frustrating this is. Here are some troubleshooting steps to help get that working for you again: https://www.samsung.com/us/support/troubleshooting/TSG01001245/ If you are having any other network issues, such as mobile data, text, and calls, you will need to follow up with your service provider for additional assistance. If you are still unable to connect after all troubleshooting has been completed, it would be recommended to have the phone evaluated by a certified technician. You can do this at any local uBreakiFix, https://www.ubreakifix.com/samsung. For additional service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
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