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How can I get 4g network on my phone

(Topic created: 04-24-2020 05:12 PM)
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Samsung_1scvmaC
Constellation
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A Series & Other Mobile

My phone network as not been working well once I try to change the net work to 4g network it will turn off the network and never turn any network again pls if any body have ideal of what I can do should pls help me out thanks all

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MrZell
Black Hole
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A Series & Other Mobile

Hey there!

Thank you for reaching out for assistance as your concern deals with your mobile network, I would recommend reaching out directly to your carrier for assistance with a network reset.

I hope this message finds you well!

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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3 Replies
Solution
MrZell
Black Hole
Options
A Series & Other Mobile

Hey there!

Thank you for reaching out for assistance as your concern deals with your mobile network, I would recommend reaching out directly to your carrier for assistance with a network reset.

I hope this message finds you well!

^SamsungZell


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

MarkC609
Samsung Care Ambassador
Options
A Series & Other Mobile

Which device is giving you issues and network?

Samsung_1scvmaC
Constellation
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A Series & Other Mobile

I'm using Samsung galaxy j3premion once I put the network on 4g it will turn off the hole network and cross the singer bear

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