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How can I power down the phone with a cracked screen?

(Topic created: 08-16-2024 08:17 AM)
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htourne
Asteroid
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Hi, I have a Galaxy A52s 5G and the screen is totally dead, no touch works and it is off.
How can I turn the phone off? I tried pressing the power button and holding down the volume down key simultaneously, but apparently the phone restarts, not turns off.

Thanks, Regards

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EllieTanglebush
Asteroid
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U can say hey Bixby then power off and he will shut it down, or hold the power button for a bit and that works on some phones , otherwise just let it turn off from battery dying , u can still trade it into a Walmart box thingy they gave me 50 bucks for an s20 with broken screen...that was awhile ago though....good luck to u!!
userella
Supernova
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You will need a mouse and keeboard if that will work but sounds like ac good idea to do.
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htourne
Asteroid
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Thank you all for the help, apparently with the combination of the volume up and power key, the cell phone turned off.