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How can I power down the phone with a cracked screen?

(Topic created: 08-16-2024 08:17 AM)
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htourne
Asteroid
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A Series & Other Mobile

Hi, I have a Galaxy A52s 5G and the screen is totally dead, no touch works and it is off.
How can I turn the phone off? I tried pressing the power button and holding down the volume down key simultaneously, but apparently the phone restarts, not turns off.

Thanks, Regards

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htourne
Asteroid
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Thank you all for the help, apparently with the combination of the volume up and power key, the cell phone turned off.

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12 Replies
Mark7com
Galaxy
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Use type c to HDMI cable to connect it to a TV to see what's going on.
meself
Neutron Star
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Not sure how that does work anything
Noobie
Nebula
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This does do something. Connecting usbc to hdmi will display the phone screen to the tv. Similar to Smart View but using wires.
meself
Neutron Star
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Sure if you think it
Noobie
Nebula
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You can go to any youtube video using a usb c to hdmi cable and you can see it works
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Noobie
Nebula
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Do the usbc to hdmi method first. Then if it doesn't work, charge the phone
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htourne
Asteroid
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I tried to connect the cell phone to a TV, but no image was displayed, I guess it is because the cell phone does not support MHL.
Any other suggestions?

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Noobie
Nebula
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So you did charge it right? If you did and it's not powering on, that means you need a new phone because that one is completely dead
htourne
Asteroid
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ok that's a good idea, I'll try the usbc to hdmi method and then I could turn it off with the buttons without needing the touch screen.