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10-21-2022 07:19 AM in
A Series & Other MobileSolved! Go to Solution.
1 Solution
Accepted Solutions
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10-21-2022 11:08 AM in
A Series & Other MobileHello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/
If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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10-21-2022 11:08 AM in
A Series & Other MobileHello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/
If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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