JUMP TO SOLUTION Solved

Original topic:

I can't take screenshot after Samsung replaced the screen of my A32

(Topic created: 10-21-2022 07:19 AM)
843 Views
Options
A Series & Other Mobile
For some reason I can't take screenshot now after Samsung replaced the screen of my A32 5G 😪😪😪😪😪 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/

If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, We understand the frustrations of not being able to take a screenshot. This article provides the different methods of taking a screenshot. https://www.samsung.com/us/support/answer/ANS00038721/

If these methods are not working, then the phone will need to be evaluated by the service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html