Hello, if I'm understanding directly, you're trying to unlock your phone so that you can use it on another Cellular provider? If this is the case, you would need to reach out to your current carrier to get the phone unlocked. I hope that this makes sense. If not. I recommend reaching out to our phone support team as we have a Spanish line that could potentially explain this a little better: 1-800-726-7864
Hello, if I'm understanding directly, you're trying to unlock your phone so that you can use it on another Cellular provider? If this is the case, you would need to reach out to your current carrier to get the phone unlocked. I hope that this makes sense. If not. I recommend reaching out to our phone support team as we have a Spanish line that could potentially explain this a little better: 1-800-726-7864
