Original topic:

Mobile data not working on new phone after transferring SIM Card

(Topic created: 3 weeks ago)
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Zo5
Halo
Options
A Series & Other Mobile

I took out my sim card from my old phone and transferred it into my new phone. Everything works on the new phone except mobile data. I'm getting full bars but it's not connecting. I transferred from the A21 to the A35 5g. 

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2 Replies
GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile

You might need to contact your carrier and make sure the new phone has been fully setup in the system to access data



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TipsyTrex
Black Hole
Options
A Series & Other Mobile
Perform a network reset. Settings>general management>Reset>reset mobile network settings