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ā10-18-2024 08:47 AM (Last edited ā10-21-2024 10:24 AM by SamsungJoJo ) in
A Series & Other MobileThe phone apparently works good BUT st some point loose internet connection when it works on mobile network, I have tested for fact is a phone issue because none of the different sim cards, mobile providers, or reset settings, make the phone work properly, while testing at the same time my old Samsung A71 this works all the time.
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ā10-18-2024 09:07 AM in
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ā10-18-2024 01:56 PM in
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ā10-18-2024 10:27 AM in
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ā10-18-2024 03:00 PM in
A Series & Other MobileIs the A55 a U.S. model? If you are not in the U.S. or your phone is not U.S. equipment, you would have to contact Samsung for your/your phone's area.
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ā10-20-2024 09:20 PM in
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ā10-21-2024 11:14 PM in
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4 weeks ago in
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Tuesday in
A Series & Other MobileI have the same issue with the A55 in Australia.
I will be connected to 4G or 5G, and the arrows will indicate downloading or uploading. Then suddenly a video will buffer or a webpage won't load. It still shows I'm connected to 4G/5G, but the arrows are blank.
Occasionally, it also shows no 4G/5G and even no VOTLE.
I was unsure whether it was a service provider issue, but I've seen enough comments on samsung support that I believe it is a phone issue.
To fix it I have to turn on/off airplane mode, or reset network configuration.
This happens once an hour.