Original topic:

Mobile internet intermit connection issues Samsung Galaxy A55

(Topic created: 10-18-2024 01:56 PM)
918 Views
userApOYObmqO2
Constellation
Options
A Series & Other Mobile

The phone apparently works good BUT st some point loose internet connection when it works on mobile network, I have tested for fact is a phone issue because none of the different sim cards, mobile providers, or reset settings, make the phone work properly, while testing at the same time my old Samsung A71 this works all the time.

 
Please Samsung help us with a solution because is a factory defect.
 
On wifi work perfect the issues is on mobile data stability.
7 Replies
meself
Honored Contributor
Options
A Series & Other Mobile
Submit feedback
0 Likes
Dippty
Asteroid
Options
A Series & Other Mobile
Maybe you have or don't wifi at house or you can go to a nearby store like Walmart or Dollar General store, Scotchman, Birdies, family Dollar. You can buy an wifi router at Walmart or Target store to setup wifi at your house. Ask a store associate for where the router are located in their store!!! šŸ˜Š
cbyberfource
Constellation
Options
A Series & Other Mobile
It could be an IMS issue internet framework , the last one I think is APN, Access point names and lastly it could be the net operators
0 Likes
realaud
Honored Contributor
Options
A Series & Other Mobile

Is the A55 a U.S. model?  If you are not in the U.S. or your phone is not U.S. equipment, you would have to contact Samsung for your/your phone's area. 

0 Likes
userApOYObmqO2
Constellation
Options
A Series & Other Mobile
It's a dual sim model, I assume is an international model, but I'm using it in usa
0 Likes
samsunguser231
Constellation
Options
A Series & Other Mobile
I've been having this issue to. It started today for me
0 Likes
surf386
Constellation
Options
A Series & Other Mobile
I just got a slightly used A53 and there's this same issue. Data connection is not made unless it with wifi I've reset, reboot, restart, I've followed every suggestion. But still no mobile data. Even tried different APN seems I can't manually select. Stays stuck on auto
0 Likes