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‎08-31-2024 07:40 AM in
A Series & Other MobileMy Samsung F23 6 GB/128 GB is restarting automatically, displaying "Process system isn't responding". The Wi-Fi/hotspot is not turning ON, and the phone gets overheated. I have done the factory reset, and software updates are all up to date.
Went to the Samsung Service Center. They told me to bear the cost of motherboard replacement as the phone is 1.3 years old and out of warranty now. My phone has no physical damage of any type.
Please, help me find a solution as I'm not in a situation financially to bear the cost of motherboard replacement. I'm a big fan of Samsung but this incident is very disappointing to me.
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‎09-01-2024 09:06 AM in
A Series & Other MobileThanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
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‎08-31-2024 07:43 AM (Last edited ‎08-31-2024 07:43 AM ) in
A Series & Other MobileIf you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
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‎09-01-2024 09:06 AM in
A Series & Other MobileThanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.