I've been with Boost mobile for almost 3 years using a Galaxy A20 and never had a problem. Just bought a new Boost Galaxy A53 5g to upgrade to 5g. I know nothing about phones so had tech at Boost do the setup/activation and move my stuff from the A20 to the A53. I later learned that while I could receive calls and texts, I could not dial out on the A53.
Returned to Boost to have the tech evaluate the problem which lead to 2 factory resets of the A53 and the final diagnosis that my Samsung account and my Google account were in conflict on the A53 after the data transfer causing a corruption somewhere that lead to the phone not working. The tech's final fix was to NOT move my apps/data from my A20 onto the A53 and was told to only use Google apps on the A53. I was told to never activate any Samsung apps or sign in to my Samsung account on the A53 because it would corrupt the system.
When I tried to access this site using my PC it kept telling me to logon using the code sent to my phone but I never got it on my A53. I finally dug out and fired up my old A20 and the code was there so I could log in. I don't understand why it went to my A20 and not my A53!
None of this makes sense to me as I don't understand why my Samsung account would corrupt a Samsung phone.
Any idea why my A20 works just fine with the same apps/data that causes the A53 to fail and any suggestions on a fix? (A53 is past the 7 day return time or that would fix it)
So any account you're trying to access it needs to be signed in on your a53 I've had similar problems when I've gotten a new device and try to log in with PayPal Unless I call PayPal from the New device and authorize itIf not every time I tried to sign in or get a security code it would get sent to my old phone
