New phone (A15) cannot connect to Google Maps in Android Auto

[950FPS45]

Just went from the A32 to the A15. Google Maps in Android Auto worked fine with the A32 in my 2020 Nissan. If I try to connect to Maps, I may get a black screen with icons at the bottom but they cannot be activated. I may get the map showing my location but cannot navigate, search, or do anything to the screen - it is a static display. I can get the "Welcome to Android Auto"  screen but cannot activate the "Okay" button or "Manage" button. I also get "No installed apps work with the is USB accessory" screen. New phone running Android 14 and new cable.

[Happy2Help]

I just bought an Samsung Galaxy A15. It would not connect to Android Auto in my 2024 Honda Accord. The car was not even recognizing that the device was connected and to use Android Auto in my vehicle the USBc cable MUST be in use. It wouldn't even charge the phone. Tried returning the phone but TMobile said it was an upgrade (at full price) so it could NOT be returned. I called the phone company, took my car to the Honda dealership and nothing.

The fix! I bought a wireless dongle from Amazon for 40.00. Plugged it into the USBc and this allowed Android Auto to connect immediately. It's also alot faster. As far as fixing the charging situation. There is a (cigarette lighter) plug in inside the armrest/console so fixed that to. Hope this helps someone.

[Members_E0XFbvU]

That's an effective work-around, and I might try it if Samsung doesn't fix the issue within the next week.  Update: I was able to get it to work with Android Auto by following Leo's advice of actually going into the apps for AA and Google Maps, and setting the permissions.

[Paul1978]

I have the exact same issue. Recently bought a Samsung A15 and Android Auto doesn't work correctly. I just get a blank screen with icons at the bottom but Google Maps won't load. The touch screen doesn't respond either. Spotify kinda works, music starts playing but I can't access it on the touch screen, only on the phone itself.

I have tried everything suggested in this thread, even bought a wireless dongle, but it still doesn't work!

I am at a total loss, it worked fine with my old phone. Guess the only option now is to get a different phone 🙄

[950FPS45]

I ended up taking back under warranty and buying the A35 and now have no problem. Likely a programming error with the A15.