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Original topic:

Phone won't reset to factory reset

(Topic created: 02-28-2023 01:06 AM)
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chrissyb45
Asteroid
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A Series & Other Mobile
Why won't it let me reset my phone to factory it asks for my e mail
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UltraDre
Cosmic Ray
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A Series & Other Mobile
It's trying to verify if you are the owner of the phone. It appears to still bound to who ever set up the phone.

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UltraDre
Cosmic Ray
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A Series & Other Mobile
It's trying to verify if you are the owner of the phone. It appears to still bound to who ever set up the phone.
chrissyb45
Asteroid
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A Series & Other Mobile
Thanks 😊
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UltraDre
Cosmic Ray
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A Series & Other Mobile
No problem. More than likely they need to release the phone from there google or samsung account which can be done anywhere.
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