JUMP TO SOLUTION Solved

Original topic:

Phone won't reset to factory reset

(Topic created: 02-28-2023 01:06 AM)
911 Views
chrissyb45
Asteroid
Options
A Series & Other Mobile
Why won't it let me reset my phone to factory it asks for my e mail
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
UltraDre
Cosmic Ray
Options
A Series & Other Mobile
It's trying to verify if you are the owner of the phone. It appears to still bound to who ever set up the phone.

View solution in context

3 Replies
Solution
UltraDre
Cosmic Ray
Options
A Series & Other Mobile
It's trying to verify if you are the owner of the phone. It appears to still bound to who ever set up the phone.
chrissyb45
Asteroid
Options
A Series & Other Mobile
Thanks 😊
0 Likes
Reply
UltraDre
Cosmic Ray
Options
A Series & Other Mobile
No problem. More than likely they need to release the phone from there google or samsung account which can be done anywhere.
0 Likes
Reply