Purchase not showing from Galaxy store on my Samsung A14

[LadySavage79]

I purchased something from galaxy store for my Samsung A14 and its saying I didn't purchase I have text on phone from payment how do I fix this?? TIA

[Charkatak]

Are you signed in to Galaxy store?

[LadySavage79]

Yes I am

[Charkatak · Accepted solution]

Try contacting Samsung for clarification