Original topic:

Service issues with Samsung A15 5G

(Topic created: 2 weeks ago)
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user7gkkc82b2Vzz
Constellation
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A Series & Other Mobile
Im through metro PCS and my service state is going from 5G and 5G UC in service area to emergency calls only to no service. I stay in range of a cell tower at home and my service will indicate (searching) and won't connect until I reboot my phone. Anyone know how to fix this?
1 Reply
ImRyan
Comet
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A Series & Other Mobile
Have you tried to call tmobile customer service? I know they own metro now so I was just wondering if you called them about it. It could be your sim card possibly and they can exchange that at the store if you are close to 1 for free or over the phone. Sometimes they will charge you in the store to so I'd recommend calling first and having them troubleshoot your phone and maybe get you a new sim card. Also have you ran diagnostics on this app for your phone? I hope this helps you out. I've been with tmobile for almost 8 years and so they have great customer service. Hope this helps you and God bless you
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