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Software will not install on HP laptop and error message in screenshot below keeps appearing

(Topic created: 08-30-2019 07:31 AM)
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userugklv1H3MW
Constellation
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A Series & Other Mobile

Samsung error.png

 

I can't download the gear 360 action driver software onto my HP latptop. The software downloads and then an error message shows.

 

Samsung error.png

 

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Samsung_Stephanie
Samsung Moderator
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A Series & Other Mobile

Regretfully you will need to reach out to Microsoft directly for assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Solution
Samsung_Stephanie
Samsung Moderator
Samsung Moderator
Options
A Series & Other Mobile

Regretfully you will need to reach out to Microsoft directly for assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.