Try using a USB type-c charger and charge it to full. Next resync the remote Next, press and hold the Return and Play/Pause buttons simultaneously for at least 3 seconds. Your TV will begin syncing with the Smart Remote. It hopefully now will last you for months like mine does. Be sure the buttons are not being held down in a drawer or anything during storage.
Hi Supernova, I always use a USB charger to which it’s left connected for around 20hours per day. The TV shows it to be fully charged. The TV and remote is only 3 months old. We thought it would improve but it seems not,
So it says fully charged but doesn't work? Or it's says fully charged then dies? If it says fully charged nut doesn't work use the resync option I stated above. If not call Samsung and ket them know it's defective and under warranty. I would assume they will send you one once you registered and provide proof of purchase. To activate the warranty.
Definitely call it might just be a bad battery. I have many many one remotes and they last for months. So I would guess it's a bad battery. If you have already resynced it.
