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Original topic:

Unable to view my notes on my Notepad app Galaxy A51

(Topic created: 09-03-2024 12:28 PM)
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A51Carol
Asteroid
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A Series & Other Mobile

Does anyone know why my A51 Galaxy phone suddenly is stuck on the introduction page of my Notepad? When I try to continue it just goes back to that page and will not let me view my notes (which there are 2 years worth, some very important to me) or make new notes. I've tried restarting my phone, deleting the cache, turning wifi off and on and nothing works. This is a factory installed app and can't be deleted without losing all the notes. Anyone have any suggestions?

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14 Replies
Solution
Members_t3sNbZf
Constellation
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A Series & Other Mobile

I found a solution.  Go into Playstore and bring up app.  It says "update".  After you update, click "open".  After that it works.

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A51Carol
Asteroid
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A Series & Other Mobile
Omg it worked! Thank you, thank you, thank you!! šŸ˜Š
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DLP24
Constellation
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A Series & Other Mobile
Thanks for the information! I did it and it fixed the problem.
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flyer1
Constellation
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A Series & Other Mobile
Can you write walk by walk instructions ? I'm sorry..just trying everything and need to contact family and others. Thank you
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realaud
Honored Contributor
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A Series & Other Mobile

What are you asking, and is it related to the subject matter of this post?

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