Go to your Messages app and look for the three dots at the top. When you touch on those, select Settings. You should then see an option for MMS. Make sure the option to allow downloads is on. You can also try clearing the cache of the Messages app. https://www.samsung.com/us/support/answer/ANS00077611/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Go to your Messages app and look for the three dots at the top. When you touch on those, select Settings. You should then see an option for MMS. Make sure the option to allow downloads is on. You can also try clearing the cache of the Messages app. https://www.samsung.com/us/support/answer/ANS00077611/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Thank you for helping me. This is my first smart phone and I was not happy to getting one for years because every time someone handing me one I had to hand them back because I touched a button. So now I have one I will get better at useing one. I hope
I have N9, and followed the instructions above, but it did not solve the problem. A few times a day I get that "failed to download....", even again as I typed this message.
Thank you, I was having this issue on my S9 where the message kept showing up for the past couple of days. I wouldn't have even accidentally turned on my data because of quarantine... Who knows how long I would've had the problem! Thank you again!
