galaxy A12 not receiving android 13 update?

[Sachiko-Chan]

My Samsung Galaxy A12 isn't receiving the android 13 update like all others has I checked and it keeps saying up to date and I'm on android 12 

[BlueSkies]

The phone is not eligible to get Android 13. That's the last supported update your phone is allowed to get

[Sachiko-Chan]

But on Samsungs site it said it did