potential spam

[Quasar785]

My A15 5G has "caller ID and spam protection" enabled in the settings.

I often get WANTED calls from a particular exchange i.e. 609-334-xxxx  and the "Potential spam" message shows up when I get the call from all those 334-xxx numbers, which are NOT spam.

Is there any way to stop it from showing those calls as "Potential spam" ?

[RichardBernardHolden]

I would suggest maybe changing the setting in it

[realaud]

I believe you asked this question already and deleted your post and my response.  In any case, if you want those calls to come through, you can do one of the following, add them to your contacts or report them as not spam.  To report them as not spam, pull up your call list, tap on the call in question and bring up its information panel.  Then, at the bottom, click the report footer and report it as not spam and the reason.  Those calls will then be allowed through.  You can also use less restrictive call blocking, which will allow "potential spam" or "spam likely" to ring through, so you will be able to answer.

[Quasar785]

Thank you for the reply. I didn't realize that reporting option is a solution. I will try that. Too bad you can't report the entire Exchange 334-xxx.

By the way I guess you're right I did post this the other day but my profile did not show it coming up and I did not see the post. I searched some of the keywords and it still did not come up. I'm not really sure what happened.

[realaud]

Yeah reporting works, but may take a day or two to catch up. Unfortunately there's no way to mass unblock - you would have to know the whole trunk line of numbers. I assume these calls are appointment reminder services? I keep my spam settings to only block high risk spam and let everything else ring through, then decide whether to answer or block. I guess one can only do that when they dont get potential spam every 10 minutes. This setting does a good job of blocking the most egregious spam, while allowing calls that may be spam or may be wanted, so the user can decide whether to report and block.

[Quasar785]

yes that's a good tip. I also keep mine on high-risk .

Unfortunately all the numbers from the 334-xxxx exchange are all assigned to a local hospital. They have the whole block, so any number starting with 334 has always been valid.