Original topic:

smart tag2 stopped working

(Topic created: 4 weeks ago)
301 Views
minasarahi
Asteroid
Options
A Series & Other Mobile

my tag stop tracking and functioning so i changed the batteries and then it stopped sending location again but with sufficient battery. I tried restarting it but it wont even make the jingle its suppose to i have already disconnected it from smart thing  what can i do now help please, i need it 

4 Replies
rvcjew
Cosmic Ray
Options
A Series & Other Mobile
Have you tried holding the button in while putting in the battery?
0 Likes
minasarahi
Asteroid
Options
A Series & Other Mobile

.

0 Likes
minasarahi
Asteroid
Options
A Series & Other Mobile

Yes I have but nothing happens

0 Likes
rvcjew
Cosmic Ray
Options
A Series & Other Mobile
Oh sorry, that's all I got it might have just died and needs an rma. Maybe leave the battery out of it for like five minutes and while it's out hold the button for like 30 seconds to drain it's power. Then try again just putting in the battery.