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Original topic:

Galaxy book 3 360 s pen stopped working

(Topic created: 11-26-2023 12:16 PM)
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Petr293
Astronaut
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Computers

My S pen just stopped working by himself. I rebooted my Galaxy book PRO 360, and reinstalled pen drivers, but nothing helped to me.

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! I see how this can be frustrating with your spen not working. I would recommend trying the steps in the information below. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001457/

 

If this does not help then you may need to purchase a new s-pen. You can purchase one here samsung.com

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! I see how this can be frustrating with your spen not working. I would recommend trying the steps in the information below. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001457/

 

If this does not help then you may need to purchase a new s-pen. You can purchase one here samsung.com