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Hello, last week, I bought new laptop from a mobile center and there is a paint problem on the cover. Is that rejected PC from factory? Can I... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, this would be considered a cosmetic issue. And wou... View Post |
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Its been around 4 month that i bought Samsung Galaxy book 4 pro. in this time, there was a BIOS updated 2 month prior, and i was facing same... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hey Yall. I'm still debating getting the 4 book pro vs the 4book pro 360 as I saw in a video that the 4book pro has better performance than the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can use this link to compare the specs:https://www.samsung.co... View Post |
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BIOS update shuts down my computer and it does not work View Post
Samsung_Moderator
Hello! If the laptop has not power and will not turn on you can try the troubleshooting in the follo... View Post |
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I tried to turn on my Samsung book 2 after reconnecting the power but the power button is not responding. I tried charging it until the side... View Post
Samsung_Moderator
I know how frustrating that can be! Out of curiosity, are you using the original charger that came w... View Post |
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I need a screen for a model laptopGalaxy Book Flex2 Alpha NP730QDAor Galaxy Book Flex Alpha NP730QCJDoes anyone know the model number of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! You can purchase a screen if you with to from samsungparts.com. I... View Post |
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My Samsung flex laptop only has a blue light indicating power but has a black screen and wont power on. View Post 
LeoWyatt89
Hello! I would recommend checking this article out: https://www.samsung.com/us/support/troubleshooti... View Post |
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Hi I am using Galaxy Book3 PRO, Whenever I browse for some time on my edge browser or on my Google Chrome browsers, they crash. I have heard that... View Post 
user_ams007
Try rebooting into safe mode and re-install the graphics driver and see if that fixes the problem. A... View Post |
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My galaxy book ultra i9 is BSOD when it seems it is supposed to switch from Intel GPU to the nvidia GPU. i notice it doesn't switch when i... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information from the following post ... View Post |
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Hello, I took my space bar of my computer SAMSUNG GALAXY BOOK2 Pro 360 off because it was stuck and now I can't fit it anymore. Any youtube... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there are no Samsung videos on how to fix this. Th... View Post |
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So my Chromebook restarts at random times with no error message. other times I get a random error message that says System UI is not responding... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend when factory resetting to make sure it's a comp... View Post |
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I've had my GalaxyBook for some time already, and I've wanted to change the default image app. When I open an image, it starts off with a... View Post 
Misterzeke4900
Mine was having sinilar issues, i bought my book 3 360 back in Jan. But after updating through both ... View Post |
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Hello, I have a Samsung Galaxy Book Ultra 3. My speakers have disappeared as a selectable output device. I have tried using Samsung update to... View Post
Samsung_Moderator
Unfortunately if the device is not showing in the device manager, and you are unable to uninstall th... View Post |
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Guys I'm trying to use the writer SE-208 in my MacBook but it doesn't work, is there any driver or configuration I can set to make it... View Post 
HamiltomBaez
Thanks guys definetely it's an old one, what I did and worked nicely was to follow the video and fir... View Post |
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So it just doesn't work, pretty much at all. I've had the app since I purchased my Galaxy 360 pro and worked fine, but now no matter what I... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with smart things, not working correctly. I would re... View Post |
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After resetting my computer. When trying to set up smartthings my Galaxy book keeps saying this even though I've deleted it from find my... View Post 
Samsung_Moderator
Hello, We understand how frustrating it can be to set up a device after resetting it. Make sure you ... View Post |
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My Galaxy Book Pro 3 has stopped offering me the ability to login with the fingerprint that I set up in Windows Hello on Win 11. When I try to use... View Post 
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I tried multiple times to register the product, but registration fails everytime saying it can't find the product, both serial number and model... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to register... View Post |
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Hello, Since around the last month, I found an issue in my Galaxy Book 4 Pro 360: bluetooth keeps disabling itself. When it happens, I log in as... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This may be an issue with authorization if you are enabling it, a... View Post |
