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Galaxy book 4 pro 360 flickering

(Topic created: 3 weeks ago)
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StevePan
Constellation
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Computers

I just bought my Galaxy book 4 pro 360 two days ago, I found out when I adjust the brightness down to 50%, with white background, the flickering will apear very noticeably, especially at when typing.  but when increase the brightness up to 60%, it's ok, no noticeable flickering, but 60% is too bright for me in the room, anyone has this problem? or it's this unit is bad?

I reset my computer, graphic driver is the newest. all software is up to date.

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GaryB82
Epic Samsung Care Ambassador
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Computers

Sorry to hear your having a issue if theses steps dont work I would suggest contacting Samsung Service department 

https://www.samsung.com/us/support/troubleshooting/TSG01109617/

https://www.samsung.com/us/support/contact/



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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GaryB82
Epic Samsung Care Ambassador
Options
Computers

Sorry to hear your having a issue if theses steps dont work I would suggest contacting Samsung Service department 

https://www.samsung.com/us/support/troubleshooting/TSG01109617/

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.