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Original topic:

Galaxy book 4 pro 360 unable to update

(Topic created: 03-16-2024 08:45 AM)
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Elly1
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Salve, ho appena avuto il PC e non riesco a fare questo aggiornamento:

2024-03 Aggiornamento cumulativo per Windows 11 Version 23H2 per sistemi basati su x64 (KB5035853)

Errore di installazione - 0x800f0845

Qualcuno mi sa aiutare?

 

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usero760J45nzA
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I have the same issue.

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gene1138
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Same with my Book 4 Pro. Laptop reboots to complete install. Then says it needs to repair and finally says something didn't go right and it uninstalls the KB5035853 update.

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djbase
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You are not alone... Book4 pro16 360 ... Same problem

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djbase
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Same problem on the Book4 pro 14 as well...

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Elly1
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Io sono riuscita a risolvere: dovete resettare PC e prima di inserire il samsung account fare gli aggiornamenti di windows. Solo dopo connettere samsung account.

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Solution
gene1138
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I was able to get this update to install by running through the windows update troubleshooter by going to  Start  > Settings  > System  > Troubleshoot  > Other troubleshooters. Next, under Most frequent, select Windows Update > Run