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Reset fingerprint failure - Galaxy Book Pro 3

(Topic created: a month ago)
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Jimmy_W
Asteroid
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Computers

As the fingerprint reader on my notebook doesn't work very well, I'm often prompted to enter my PIN after about three failures. Is there a way to reset the count for a failed fingerprint so that I can try my fingerprint again?

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Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! I see how this would be useful, but this is a safety feature that most devices will have to stop people from getting unlimited attempts to log in to the device.

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Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! I see how this would be useful, but this is a safety feature that most devices will have to stop people from getting unlimited attempts to log in to the device.